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Glossary

Clinic website & SEO glossary.

30 terms you'll meet when building or marketing a clinic website in Singapore, explained in plain English.

AEO
Answer engine optimisation. Structuring content so AI tools and search features can quote it as a direct answer.
Alt text
A short text description of an image, read by screen readers and used by search engines.
Backlink
A link from another website to yours. Relevant, reputable backlinks help rankings.
Canonical URL
The preferred address of a page, declared so search engines don't treat duplicates as separate pages.
Conversion rate
The share of visitors who take an action you want, such as booking a consultation.
Core Web Vitals
Google's measures of loading speed, responsiveness and visual stability.
Domain Rating (DR)
An Ahrefs score from 0 to 100 estimating the strength of a website's backlink profile.
GEO
Generative engine optimisation. Helping AI assistants like ChatGPT and Gemini understand and cite your site.
Google Business Profile
Your free listing on Google Search and Maps, showing address, hours, photos and reviews.
HCS (Advertisement) Regulations
The Healthcare Services (Advertisement) Regulations 2021, which set the rules for advertising by licensed healthcare providers.
HCSA
Healthcare Services Act 2020, the law that licenses healthcare services in Singapore, including aesthetic clinics.
Hreflang
A tag that tells search engines which language version of a page to show, such as English or Chinese.
Indexing
When a search engine stores a page so it can appear in results.
Keyword difficulty (KD)
An Ahrefs estimate from 0 to 100 of how hard it is to rank in the top 10 for a search term.
Landing page
A page built for one purpose, often the destination of an ad, with one clear call to action.
llms.txt
A plain-text file summarising a website for AI tools.
Local SEO
Improving visibility in map results and “near me” searches.
Meta description
The short summary that often appears under a page title in search results.
MOH
Singapore's Ministry of Health, which administers healthcare licensing and advertising rules.
Organic traffic
Visitors who arrive from unpaid search results.
PDPA
Personal Data Protection Act 2012, Singapore's law on collecting and using personal data.
Plato
A clinic management system widely used in Singapore, including for appointments.
Redirect (301)
A permanent instruction sending visitors and search engines from an old URL to a new one.
Schema markup
Structured data added to a page so search engines understand what it describes, such as a clinic or FAQ.
Search Console
Google's free tool showing how your site performs in Google Search.
SEO
Search engine optimisation. Improving a site so it ranks for relevant searches.
SMC Ethical Code
The Singapore Medical Council's Ethical Code and Ethical Guidelines that bind registered doctors, including on publicity.
Superlative
Words like “best”, “No. 1” or “leading”, which clinic advertisements must avoid.
Testimonial
A patient's statement about their experience. Restricted for licensed clinics in Singapore.
Treatment page
A web page dedicated to one treatment, covering what it is, downtime, risks and aftercare.

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